A plan for each fleet size
Pricing follows connected-site count. Every plan includes price ingestion, per-site optimization, autonomous dispatch, and settlement reconciliation.
Select a plan
Starter
Up to 10 connected sites
- Dispatch platform included
- MIBEL, EPEX, Nord Pool, GME
- 15-minute settlement resolution
- Per-site optimization
- Autonomous dispatch
- Settlement reconciliation
- Operator policy settings
- Email support
Operator
Up to 50 connected sites
- All Starter features
- Fleet dashboard access
- API for reporting pipelines
- Custom hardware connectors
- Priority support
- Dedicated onboarding
- Policy templates
Fleet
50+ connected sites
- All Operator features
- Volume pricing
- SLA with uptime commitment
- Dedicated account contact
- Custom market zone setup
- Aggregator and VPP integration
- On-site onboarding option
Ex VAT. Starter and Operator: month-to-month; Fleet: minimum term may apply. Add or remove sites between billing periods.
Full platform, every plan
All plans use the same dispatch engine. They differ by site count, support level, and API access.
| Feature | Starter | Operator | Fleet |
|---|---|---|---|
| Connected sites | Up to 10 | Up to 50 | Custom |
| Settlement resolution | 15-minute | 15-minute | 15-minute |
| Market price feeds | MIBEL, EPEX, Nord Pool, GME | MIBEL, EPEX, Nord Pool, GME | MIBEL, EPEX, Nord Pool, GME + custom |
| Autonomous dispatch | |||
| Settlement reconciliation log | |||
| Fleet dashboard | |||
| API access | |||
| Custom hardware connectors | |||
| SLA with uptime commitment |
Pricing questions
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A connected site is one physical location with at least one inverter or battery system and active Pollen API access. Multiple inverters or batteries at one address count as one site when they share a grid connection point.
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Yes, sites can be added during a billing period. Exceed the plan cap and you will be prompted to upgrade. Downgrades start next billing cycle.
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Starter and Operator are month-to-month with no minimum term. Fleet may have a minimum term based on agreement size and configuration. This is covered in the scoping call before contract signature.
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No. Each tier has a flat monthly fee, with no revenue share or earnings percentage. Revenue from your assets remains yours.
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Operator and Fleet include custom hardware connectors. If an inverter or BMS exposes a REST or Modbus API, the Pollen engineering team can build one during pilot onboarding. Contact Pollen before subscribing to confirm compatibility.
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No. Pollen is a dispatch execution layer. Settlement obligations, BRP registration, and imbalance responsibility stay with the operator. Pollen logs every dispatch action and its price context for settlement and audit records.
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No. Prices exclude VAT; applicable VAT is added at checkout by billing country. B2B customers with a valid VAT number may qualify for zero-rated invoices under EU reverse-charge rules.
Discuss your Pollen plan
Share your connected-site count and contact details. Pollen will respond about onboarding within two business days.